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Frequently Asked Questions

What types of songs can I upload?
Artists can upload songs in MP3 format only. Each song must be less that 10MB in size and depending on account type can be up to 320kbps.

How do I make MP3's from my CD or WAV files?
There are many programs that you can use to create MP3's. The most popular free program is iTunes. Try doing a search in Google for "MP3 Creation Software".

What settings should I use for the MP3 encoding?
The min bitrate for your MP3 should be 128kbps with a sampling rate of 44kHz Stereo. Lower bitrates will reduce the sound quality.

Do I need to upload a LOFI (Lower bitrate) file for slow internet users?
No. MyMusicStream creates the LOFI files for slow internet connections. Currently the LOFI created is 32kbps at a sampling rate of 11.05kHz.

Why do my songs play too fast or too slow?
If you are having this problem then it is the result of some unusual settings when you encoded your MP3 or incorrect MP3 files. Encodings made with MP3PRO technology are currently not support. Try re-encoding your MP3 files using the recommended settings as above and re-upload them.

Why do my songs load but never play?
Songs that are not in the MP3 format or ecnoded using unsupported MP3PRO technology are not compatible. Try re-encoding your MP3s using the recommended settings then re-upload them.

I lost or forgot my password. How do I log in?
Simply use the reset password function on the login page and a new password will be sent you the email you registered with.